Privacy Policy

Last update: 08/12/2025

At renore.net, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, store, and protect the information of individuals who visit or shop on our site.

1. Information Collected

1.1. Information Provided by the User

When you use our website, we may request the following information from you:

First name, last name
Address information
Phone number
Email address
Order and payment information
Membership information (if any)

1.2. Automatically Collected Information

Information automatically collected from your browser or device during your visit:

IP address
Device and scanner information
Cookie data
Browsing and usage statistics

2. Purposes of Using the Information

The collected information is used for the following purposes:

To process orders.
Managing payment and billing processes.
To manage delivery and shipping processes.
Providing customer support
Improving user experience
Sending campaign and informational messages (if approved)
Fulfilling legal obligations

Personal information will not be shared with, sold to, or rented to third parties without the user's permission.

3. Payment Security and PayTR

All card payments made on renore.net are processed through PayTR's PCI DSS certified secure payment infrastructure.

Your card information is neither seen nor stored by renore.net.
3D Secure security protocol is used (optional for user preference).

4. Cookie Usage

Our website uses cookies to improve user experience.
Detailed information about cookies can be found in the "Cookie Policy" document.

5. Information Storage and Security

Personal information is stored in secure systems in accordance with the Turkish Personal Data Protection Law (KVKK).
Access to information is limited to authorized personnel only.
Data is retained for the necessary period; at the end of this period, it is securely deleted or anonymized.

6. Third-Party Service Providers

Information may be shared in a limited manner under the following circumstances:

Shipping companies: Full name, address, telephone information
Payment provider (PayTR): Payment verification information
Legal necessity: Official requests from courts, prosecutors, etc.

This information is provided solely to enable the provision of the relevant service.

7. User Rights (within the scope of GDPR)

Users have the following rights:

To find out whether your personal data is being processed.
Requesting information regarding processed data.
To find out whether the data is being used for its intended purpose.
Requesting data correction
Requesting the deletion or anonymization of data.
Objection to automated processing
To find out with which parties, domestically or internationally, the processed data is shared.

Requests should be sent to the following address:
Email: info@renore.net

8. Policy Changes

renore.net reserves the right to update this privacy policy.
Updates are effective from the moment they are published on the site.

9. Communication

For any questions or requests:
Email: info@renore.net